What We Do

Taking a multi-method approach to research, leading to deeper understanding and actionable insights.

What We Do

Customer Experience

Leverage valuable insights from the plethora of customer feedback shared willingly, every day, all over the world.

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Brand Awareness

Boost your brand awareness and stand out from your competitors by gaining key insights into the way your customers think.

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What We Do

Media Monitoring

Protect your brand or service by monitoring and engaging with real-time conversations that can affect your online reputation.

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Trends & Digital Opinion Leaders

Identify and predict trends, know your advocates and detractors and build valuable relationships with online influencers in your chosen sector.

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Campaign Analytics

Understand emotional and behavioural responses from your key target segments, staying one step ahead of the competition.

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What We Do

Digital Intelligence Tools

Whether on Twitter, blogs, forums or other social platforms, millions of opinions are shared publicly online every day. Klood Radar connects you to this rich, live, global data source.

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Bringing brands closer to consumers expectations, passions and emotions by providing understanding into the emotional drivers in a customer journey.

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